Digital LED Down Marker

FAQ

 Q. What’s the warranty for your digital LED down marker?

We offer a 1 year full warranty on all hardware, electronics and full technical support. See Full Warranty Details.

Q: Do you have options for payments for the digital down marker?

Yes. We can process your order for eDown digital down marker with a signed order form or a school purchase order. We also accept credit card payment.

Q: What is the installation or setup time for your LED down marker?
Sideline Interactive’s digital down marker comes in two pieces: the LED head and the pole. It takes less than 1 minute to attach the LED head to the pole and you are ready for game time.

Q: Is the battery rechargeable?
Yes, our digital down marker comes with an AC power adapter to recharge.

Q: How long does the battery last?
Our LED down marker can be used for a minimum of 8 continuous hours on a full charge before you need to recharge it again. Just be sure to charge it up overnight before the game and you are set for at least 8 hours of use.

Q: Do you offer extra batteries?
Yes, we do offer extra batteries if you have any concern about battery life. The battery unit is stored in the pole section of the digital down marker. You can purchase extra pole and have them fully charged as a backup.

Q: Do you offer support and tutorials for LED down marker and how to use it?
Yes, we exceptional customer service for our current and future customers. All of our eDown LED down marker come pre-configured with artwork specific for your school and we have video tutorials for using it. . There is a web portal with videos and software updates for our customers. Call us at 832-786-0302 or send us an email at [email protected] We are in the office Mon-Fri 8am-5pm CST.

Q: How easy is it to use your digital down marker?
Very easy!  There are only two buttons: Power and Down Selection. Push the power button to turn the digital down marker ON/OFF.  Push the Down Selection button to cycle from First Down to Fourth Down. You’ll be using our digital down marker in seconds once it’s in your hands.

Q: How long does it take to receive a scorer’s table once I place an order?
The normal delivery time is 3-4 weeks. We customize the digital down marker’s artwork panel for each order.

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